Carol Risting, Chief Operating Officer, oversees the day-to-day operations of Lewis Kappes by providing leadership and coordination of the administrative, human resources, facilities, systems, and finances of the firm. Carol assists the managing director and management committee with the firm’s strategic planning, practice management, and marketing efforts.
Carol has had a diverse career holding various leadership positions including serving as a co-founder of an insurance claims business, the business principal for an architectural design firm, the director of the Harvard University Institute for Learning in Retirement, the board chair of a not-for-profit organization, the director of training and organizational development at a nationwide corporation, and a business strategy/human resources consultant. She has assisted a wide range of businesses with strategic changes (such as restructuring, expansion, and mergers/acquisitions), process improvement, management issues, succession planning, communications, and business development. In addition, Carol has helped companies strengthen their human resources by designing and facilitating training programs, overseeing corporate-wide employee involvement, feedback and recognition efforts, directing recruiting and staffing, managing compensation and benefits, coordinating communications, and coaching team members.